质量成本
cost of quality
中文定义
质量活动和问题的总成本，通常分为预防成本、检测成本、内部失效 成本和外部失效成本。
English Definition
The total costs incurred on quality activities and defects, consisting of the costs of defect prevention, appraisal, internal failure, and external failure.
参考标准
After ASQ